How Parkers Can Submit a Bug (OpsMan Web)

Modified on Wed, 18 Jan 2023 at 12:55 PM

Overview 

If a parker encounters an issue or question within the app, they can review common FAQs or contact Passport support.


Instructions

  1. Within the parking app, navigate to the Account Settings. Select the Support tab, then FAQs.
  2. Once in FAQs, there are multiple articles for general questions, questions around payment, the account settings, etc.
  3. If the parker has viewed the FAQs but still has a question and/or issue to report, the support team can be reached directly under the Contact Us link. Please note that this is not an instant chat, but instead an email to support.

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