Notifications and Restrictions Overview

Modified on Wed, 28 Feb 2024 at 03:57 PM

TABLE OF CONTENTS

Overview

This feature will affect parkers who use the app in one of two ways:

  • Notification: The parker will receive an in-app message.

  • Restriction: The parker will be prevented from starting a parking session in a specific zone, space, or rate on a specific date/time.

Note: Restrictions can be attached to a rate, zone or space. In each case, the attachment provides a way to specify criteria upon which a restriction will applied. 

  • Example: If Zones 1-100 are all assigned with the same rate, you can assign the Restriction to the rate instead of having to assign the restriction to each of the 100 zones. This means you can achieve the desired configuration in fewer steps.
  • Example: When new zones/spaces are associated to the rate, you could attach the Restriction to that rate instead of having to continually add additional zones/space to a restriction.

Instructions

These instructions apply to both notifications and restrictions.

View Notifications and Restrictions

  1. Select Parking > Rate Management > Notifications and Restrictions

  2. Apply a Filter to view a limited set of Notifications and Restrictions

    • Note: The table will display a list of all Notifications and Restrictions affected by that criteria selection

  3. Select one or more items to view its related detail page

  4. If desired, select one or more items, then select Delete Selected to remove those Notifications or Restrictions 

Create a New Notification or Restriction

  1. Select Parking > Rate Management > Notifications and Restrictions

  2. Select Add New Item

  3. Select Notification or Restriction

    • Note: The Title and Message will be displayed to the parker

    • Note: You can change the Default Title or Default Message on the Restriction Detail page

  4. Complete the items in the drawer

    • Name 

    • Title

      • This item will be displayed to the parker

    • Message

      • This item will be displayed to the parker

    • Note: For notifications, select when you want the item to display to the user

      • First Time

      • Every Time

    • Note: For restrictions, select the Type

  5. Select Save

Edit a Notification or Restriction

  1. Select Parking > Rate Management > Notifications and Restrictions

  2. Apply a Filter to view a limited set of Notifications and Restrictions

  3. Select the desired Notification or Restriction

  4. Select Edit in the Notification Details or Restriction Details card

  5. Make changes as desired

    • Note: The Default Title and Default Message will be displayed to the parker

  6. Complete the items in the drawer, then select Save

Detail Page Overview

The Details pages are nearly identical except for these differences:

  1. Notifications can only be associated to Zones and Spaces.  

  2. If you edit the Notification details, you will be able to adjust the First Time or Every Time setting that determines how often a user will see the notification.  

  3. If you edit the Restrictions details, you will be able to adjust the Restriction Category.

Details Card

Note: You cannot change an item from a Restriction to a Notification. To do that, you would need to delete the existing notification or restriction and create a new one.

  1. Select Edit to adjust the existing Notification or Restriction details

Time Slots Card

You can define blocks of time that indicate when particular areas are unavailable for parkers. 

Note: Use the [] Actions button to repeat a Recurring Time Slot for the next day of the week. 

  • Example: You have created a Restriction for Monday 3:00 PM to 4:00 PM. When you select the […] Actions button, a new Restriction will be created for Tuesday 3:00 PM to 4:00 PM.

Note: You can select any item to edit it.

  1. Select Add Time Slot to create a new Notification or Restriction

  2. Complete all items in the drawer

  3. Select Save

Locations Card

Note: Attached Zones, Attached Spaces, and Attached Rates are not linked. 

  • Example: You could select an Attached Zone, but the Attached Spaces wouldn’t necessarily be located within those Zones.
  1. Search for Zones, Spaces, and/or Rates to attach

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article