Feature Release Notes

Modified on Wed, 06 Jul 2022 at 06:33 PM

Feature Release Notes

TABLE OF CONTENTS


July 2022 Release Notes

Enforcement

The Multi-Plate Permit Monitoring feature allows enforcement officers to easily monitor when multiple vehicles use the same permit.

    How to enable: Contact help@passportinc.com to enable.


Permits

The Elastic Search enhancement provides quicker load times and allows quick access to common searches.



May 2022 Release Notes

Payments

Apple and Google Pay have been enabled for clients who use both the Passport Parking app and Passport’s Payments solution.  This feature provides parkers who use Apple or Google Pay with an enhanced and convenient checkout experience.

How to enable: Contact help@passportinc.com to enable.


Permits

Easier Multi-Year Waitlist Management allows permit holders to join a waitlist without submitting documentation until after approval, which means permit holders can apply for a waitlist years before actually receiving a permit. Additionally, waitlists can offer an annual renewal fee; permit holders can apply these renewal fee payments to the final permit price.

How to enable: Contact help@passportinc.com to enable.


The Tiered Pricing rate configuration can be used to charge permit holders a premium to purchase more than one permit, ultimately de-incentivizing households from buying multiple permits.

How to enable: Contact help@passportinc.com to enable.




March 2022 Release Notes

Enforcement

Long-Term Chalking provides the ability to monitor a vehicle parked for an extended period of time 

How to enable: Contact help@passportinc.com to enable.


Resetting the Letter Schedule on a Citation temporarily stops sending letters to offenders if the information on file appears to be incorrect/outdated

How to enable: Contact help@passportinc.com to enable.


Bulk Payment Reversals provides the ability to reverse and refund the transactions made from one payment as either a bulk refund or as individual refunds

How to enable: Contact help@passportinc.com to enable.


Require Reason for All Citation Modifications converts all “optional” Reason fields to “required” for all modifications and actions taken on a citation 

How to enable: Contact help@passportinc.com to enable.


Show All Chalk Marks displays a list of all the chalk marks an officer made in OpsMan Mobile that day, so the officer can easily review all of the chalk marks, starting with the first chalk entry

How to enable: Contact help@passportinc.com to enable.


Permits

Address-First Permit Applications provides address-checking flows within the permit application/issuance process to verify eligibility

How to enable: Contact help@passportinc.com to enable.


The Change Requests feature allows users to monitor and ensure that changes to permit details meet existing eligibility requirements

How to enable: Contact help@passportinc.com to enable.




January 2022 Release Notes

Enforcement

Virtual Hearings allow violators to choose their preferred hearing type (e.g., virtual or in person) when requesting a hearing through RMCPay. Operators can then schedule and process virtual hearings, regardless of video conferencing providers. This feature can help make hearings more accessible and efficient, especially while many cities still battle rising COVID cases.

How to enable: Contact help@passportinc.com to enable.


The Pause Letter Sending function enables a manual or automatic pause on letters sent to specific offenders and addresses based on additional information, including lookup results and return statuses. You will be able to increase cost-effectiveness of letter sending by eliminating invalid offenders and addresses, thus increasing the likelihood of a letter reaching the correct recipient.

How to enable: Contact help@passportinc.com to enable.


Freezing Escalations for Partial Payments can help incentivize citation payments by allowing operators to temporarily freeze escalations for a predetermined period of time once a partial payment has been received. 

How to enable: If you have a violation type that escalates if partially paid, contact help@passportinc.com to enable.


The Receipt Printing and Check Endorsement function on EPSON printers allows operators to print citation payment receipts on receipt-sized paper rather than regular printer paper. This feature also allows you to insert physical checks into the same printer to endorse the check. With these new functions, you can also print receipt info on the back of the physical check to save paper costs. 

How to enable: Contact help@passportinc.com to enable.


LPN Grouping and Summary provides clear insight into all LPN-related activity by aggregating data on the LPN Summary page. 

How to use: This functionality can be accessed by selecting the LPN on the citation detail page.









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